Shipping

We like to take measure of our environmental impact here in the studio, as one offset to our electricity use and fumes produced through firings we make sure the packaging we use to protect your purchases is paper-based and 100% recyclable and at the same time makes sure your purchases arrive safely.

 

New Zealand

Postage is calculated at checkout and is determined by destination and weight.

ParcelPost Tracked is our postal service of choice. All packages are tracked and an email tracking number will be sent to you once your order has been dispatched.

 

Local Pick-up or Delivery

We offer Pick-up from the studio door or Delivery to your door. If you live locally and would like to collect or have your purchase personally delivered this can be arranged. At check-out choose the LOCAL DELIVERY OR PICKUP option. A separate email arranging a day and time will follow after payment confirmation. It's that easy! Delivery services the areas of Wanaka, Hawea and Luggate.

PO Boxes

Items are shipped to a physical delivery addresses only, we cannot ship to PO Boxes.

 

International

Please contact us so that we can give you a custom quote for shipping. We ship internationally with New Zealand Post.

Please be aware that you are liable for any customs or import duties (ie VAT) that may be levied in your country. Please refer to your countries customs service website for more information.